1 hour ticket response
Timeliness is our leading priority and this is the reason why we have a team of knowledgeable technical support engineers who are prepared to provide a prompt solution to any question that you may possibly have. Simply submit your helpdesk ticket from your Web Hosting Control Panel and we will get back to you within 60 minutes in the worst case scenario. In fact, we strive hard and aim for a 20–minute helpdesk ticket response time.
An Excellent Support Service
We have a team of web hosting support engineers who will be happy to answer all your queries every time you are in need of support. Most of our customer service team members have many years of experience in the Linux shared web hosting sphere, which means that you can constantly rely on swift and adequate answers to your questions.
An Easy–to–Navigate Help Section
In the Web Hosting Control Panel you’ll find an easy–to–browse Help Center section where you can find quick tips on how you can use our web hosting services. You can get the answers to your inquiries in our F.A.Q. archive, find more information in the web hosting account administration articles or check the instructional video tutorials.