Customer Support Channels
A 1–hour Response Guarantee
We provide you with a 1–hour resolution warranty with all our Linux shared web hosting packages, meaning each individual help request you post is going to be answered to in less than sixty minutes maximum. Our support crew members have been trained to swiftly correct any case and to offer you relevant advice on any problem that you might have.
A Top–quality Support Service
You can easily write to us 24x7x365 with any query you may have associated with our solutions. We’ve experts working at all times to supply assistance when necessary. You can utilize the ticket system or drop a message anytime, alternatively you can pick up the phone or use the online chat through business hours.
An Intuitive Help Section
Our Control Panel gives a substantial know–how base that is incorporated into all areas. In each section, you will find a Help press button that will load for you a list of step–by–step tutorials on how to work with a particular element or execute a specific action. In addition, we have crafted training training videos so as to get a better idea of the Control Panel’s interface.